BPO Services India | BPO solutions | Business process outsourcing services

Ultra InfoTech is one of the leading players in the BPO segments with strong domain knowledge and quality driven processes. The services are tailored to suit each Client’s specific requirement and integrated to provide end-to-end solution via multiple delivery centers all over the world. Our expertise includes Industry Specific Services, FAO-Finance & Accounts Outsourcing, CRM-Customer Relationship Management, HRO-Human Resource Outsourcing, SCM-Supply Chain Management, KPO-Knowledge Process Outsourcing and more.

Technical Support Services

Companies need to invest, upgrade and provide end-to-end support services keeping pace with the ever-changing technology without having a negative impact on the quality of service. There is a need to focus on customer service and post-sale technical support as critical service differentiators that help organizations stay ahead in a highly competitive business environment. Outsourcing technical helpdesk is no longer looked upon as a short-term cost-cutting tool with the focus now shifting to long- term competitive gain. In order to provide customers with end-to-end support services, firms must deliver a superlative customer experience.

Ultra InfoTech is a leading and respected player in the Technical Support Services segment and aims to relentlessly deliver value in addressing each Client’s specific business goals. Helpdesk models are thus tailored to meet the needs of individual customers for successful outsourcing outcome.

			Telecom Support Services

			Consumer Hardware / Product Support Services

			IT & Software Support Services

Finance and Accounting Services

Today’s CFOs are entrusted with multiple and often contradicting challenges. At one end, they are required to prepare the organization to support future growth by investing in resources. At the other end, they are also responsible to drive cost cutting initiatives. Companies are investing heavily into their ERP systems to produce reliable Financial and Management reports. Recent reports show that most CFOs find their ERP systems under-utilized.

With increasing scrutiny by governments and investors in the shadow of the current economic constraints, Companies are bound to be vigilant and cautious about the true and fair depiction of the books of accounts. A minor slip in this area can cost to the company in financial or non-financial terms.

Service We Offer

			Vendor Master Maintenance

			Customer Master Maintenance

			Invoice Processing

			Payment Processing

			Travel & Expense Management

			Vendor Reconciliations.

			Report & Control Activities

			Helpdesk

			Credit Control

			Cash Application

			Order Management

			General Ledger Accounting

			Reconciliations

			Asset Accounting

			Inter Company Accounting

			Treasury Accounting

			Financial Planning & Analysis

			Cost Benefit Analysis