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Business
Process Outsourcing |
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Ultra Infotech approaches each contact
with the customer as an opportunity
to build the client's brand and strengthen
the customer relationship. In addition,
Ultra Infotech has successfully migrated
and re-engineered several customer
service processes in various domains
that offers customized business data
processing services that match international
standards in terms of precision and
timely execution.
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Our
Services includes :
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Customer Services
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Our
customer service includes
managing customer concerns
and queries through multiple
modes like e-mail and chat
on a 24/7 basis. Examples
of this include customers
calling to check on their
order status, customers calling
to check for information on
products and services, customers
calling to verify their account
status, customers calling
to check their reservation
status etc.
- IT
Help Desk Services
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E-mail
is the most reliable and cost-effective
way to communicate with prospectus
customers. As a result, e-mail
marketing has become a basic
tool for the marketing professionals.
You can earn benefits of improvisation
of customer relationship, strengthning
client base and lower the cost
of marketing.
- Technical Support
Services
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Ultra
Business Smart
A solution for business houses who are in retail
/ wholesale trading business. Provides functionality
of commercial and excise invoices, challans all
these combined with master modules for customers,
manufacturers, suppliers and products modules.
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